:root,[data-bs-theme=light]{--bs-primary: #055966;--bs-primary-rgb: 5, 89, 102;--bs-link-color: #055966;--bs-link-hover-color: #044a56;--bs-focus-ring-color: rgba(5, 89, 102, .25)}.form-control:focus,.form-select:focus,.form-check-input:focus{border-color:#055966;box-shadow:0 0 0 .2rem #05596633}.form-control:hover:not(:focus):not(:disabled),.form-select:hover:not(:focus):not(:disabled){border-color:#94a3b8}.btn-primary{--bs-btn-bg: #055966;--bs-btn-border-color: #055966;--bs-btn-hover-bg: #044a56;--bs-btn-hover-border-color: #044a56;--bs-btn-active-bg: #033842;--bs-btn-active-border-color: #033842;--bs-btn-focus-shadow-rgb: 5, 89, 102}.btn-outline-primary{--bs-btn-color: #055966;--bs-btn-border-color: #055966;--bs-btn-hover-bg: #055966;--bs-btn-hover-border-color: #055966;--bs-btn-focus-shadow-rgb: 5, 89, 102}.station-tickets-wrapper{margin-top:16px}.current-tickets-title{font:700 12px var(--md-font-ui, "Hanken Grotesk", sans-serif);text-transform:uppercase;letter-spacing:.04em;color:var(--md-label, #8A909C);margin-bottom:10px;padding-top:14px;border-top:1px solid var(--md-border-soft, #EEF0F3)}.current-tickets-list{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:8px}.ticket-item-compact{display:flex;align-items:center;gap:12px;background-color:#fff;border:1px solid var(--md-border, #E7E9ED);border-left:3px solid var(--md-border, #E7E9ED);border-radius:10px;padding:10px 14px;transition:background .15s ease,border-color .15s ease;position:relative;cursor:pointer;overflow:hidden}.ticket-item-compact:hover{background-color:var(--md-row-hover, #FAFAFB);border-left-color:var(--md-red, #E2001A)}.ticket-item-id{font:600 12px var(--md-font-mono, "JetBrains Mono", monospace);color:var(--md-red, #E2001A);min-width:62px}.ticket-item-subject{flex-grow:1;min-width:0;margin-right:12px}.ticket-item-subject a{font:600 13px var(--md-font-ui, "Hanken Grotesk", sans-serif);color:var(--md-ink, #15181E);text-decoration:none;display:block;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.ticket-item-subject a:after{content:"";position:absolute;inset:0;z-index:1}.ticket-item-status{flex-shrink:0;margin-right:12px}.ticket-item-status span{border:none!important;background-color:transparent!important}.ticket-item-status .status-label{font-size:9px!important;padding:2px 6px!important}.ticket-item-date{flex-shrink:0;font:500 11px var(--md-font-ui, "Hanken Grotesk", sans-serif);color:var(--md-label-2, #9AA0AC);white-space:nowrap}.ticket-hover-action{position:absolute;right:0;top:0;bottom:0;display:flex;align-items:center;background:linear-gradient(to right,transparent,var(--md-row-hover, #FAFAFB) 25%,var(--md-row-hover, #FAFAFB) 100%);padding:0 12px 0 40px;font-size:11px;font-weight:700;color:var(--md-red, #E2001A);opacity:0;transform:translate(10px);transition:all .2s ease;z-index:2;pointer-events:none}.ticket-item-compact:hover .ticket-hover-action{opacity:1;transform:translate(0)}#inline-form-wrapper{max-width:800px;margin:32px auto 48px}#inline-form-wrapper .card{background-color:#fff;border:1px solid #e2e8f0!important;border-radius:16px!important;box-shadow:0 10px 15px -3px #0000000d,0 4px 6px -4px #0000000d!important}#inline-form-wrapper .card-header{border-top-left-radius:16px!important;border-top-right-radius:16px!important}#inline-form-wrapper .btn-close{background-size:.8em;opacity:.4;transition:opacity .2s ease}#inline-form-wrapper .btn-close:hover{opacity:1}.form-wizard-stepper{display:flex;align-items:center;justify-content:center;max-width:600px;margin:0 auto}.step{display:flex;flex-direction:column;align-items:center;position:relative;z-index:2;opacity:1;transition:all .2s ease}.step-icon{width:36px;height:36px;border-radius:50%;background-color:#fff;color:var(--md-label-2, #9AA0AC);display:flex;align-items:center;justify-content:center;font:700 14px/1 var(--md-font-ui, "Hanken Grotesk", sans-serif);margin-bottom:8px;border:2px solid var(--md-input-border, #D9DCE2);transition:all .2s ease}.step.active .step-icon{background-color:var(--md-red, #E2001A);color:#fff;border-color:var(--md-red, #E2001A);box-shadow:none}.step-label{font:500 12px var(--md-font-ui, "Hanken Grotesk", sans-serif);color:var(--md-text-2, #5B616E)}.step.active .step-label{color:var(--md-text, #1A1D23);font-weight:700}.step-divider{flex:0 1 52px;min-width:16px;height:2px;background-color:var(--md-border, #E7E9ED);margin:0 6px;position:relative;top:-14px;z-index:1}.form-wizard-stepper{max-width:560px}.step-divider:has(+.step.active){background-color:var(--md-red, #E2001A)}.wizard-form-card{border-radius:16px!important;max-width:850px;margin:0 auto;border:1px solid var(--md-border, #E7E9ED)!important}#inline-form-title{color:var(--md-ink, #15181E);font-family:var(--md-font-display, "Archivo", sans-serif)}#inline-form-title span{color:var(--md-label-2, #9AA0AC)!important;font-weight:400!important}.wizard-pane h5{font:700 16px var(--md-font-ui, "Hanken Grotesk", sans-serif)!important;color:var(--md-ink, #15181E)}.wizard-pane .btn{border-radius:10px!important;padding:9px 18px!important;font-size:13.5px!important;font-weight:600!important}.wizard-pane .btn-next-step,.wizard-pane .btn-generate-recap{background-color:var(--md-ink, #15181E)!important;border-color:var(--md-ink, #15181E)!important;color:#fff!important;font-weight:600}.wizard-pane .btn-next-step:hover,.wizard-pane .btn-generate-recap:hover{background-color:#0c0e12!important;border-color:#0c0e12!important}.wizard-pane .btn-submit-reply{background-color:var(--md-red, #E2001A)!important;border-color:var(--md-red, #E2001A)!important;color:#fff!important;font-weight:700}.wizard-pane .btn-submit-reply:hover{background-color:var(--md-red-hover, #BE0016)!important;border-color:var(--md-red-hover, #BE0016)!important}.wizard-pane .btn-outline-secondary{background:#fff!important;border-color:var(--md-input-border, #E0E2E7)!important;color:var(--md-text, #1A1D23)!important;font-weight:600}.wizard-pane .btn-outline-secondary:hover{background:var(--md-soft, #F8F9FB)!important;color:var(--md-text, #1A1D23)!important}#recap-content{background:#fff!important;border:1px solid var(--md-border, #E7E9ED)!important;border-radius:12px!important;padding:0!important;overflow:hidden}.recap-grid{display:grid;grid-template-columns:1fr 1fr}.recap-cell{display:flex;flex-direction:column;gap:6px;padding:14px 18px;border-bottom:1px solid var(--md-border-soft, #EEF0F3);border-right:1px solid var(--md-border-soft, #EEF0F3)}.recap-cell:nth-child(2n){border-right:none}.recap-cell--full{grid-column:1 / -1;border-right:none}.recap-grid>.recap-cell:last-child{border-bottom:none}.recap-label{font:700 11px var(--md-font-ui, "Hanken Grotesk", sans-serif);text-transform:uppercase;letter-spacing:.04em;color:var(--md-label, #8A909C)}.recap-value{font:500 14px var(--md-font-ui, "Hanken Grotesk", sans-serif);color:var(--md-text, #1A1D23)}.recap-value .badge{border-radius:6px;font-weight:700;padding:4px 9px;font-size:11px}.recap-desc{font-weight:400;color:var(--md-text-strong, #3A3F49);white-space:pre-wrap;background:var(--md-soft, #F8F9FB);border:1px solid var(--md-border-soft, #EEF0F3);border-radius:8px;padding:10px 12px;margin-top:2px}body{background:var(--md-bg, #F4F5F7)!important}.page-container{background:transparent}.wizard-form-card{overflow:hidden}.wizard-form-card .card-header{border-bottom:1px solid var(--md-border-soft, #EEF0F3)!important;padding-bottom:16px!important}#btn-back-to-step-1{background:#fff!important;border:1px solid var(--md-input-border, #E0E2E7)!important;color:var(--md-text, #1A1D23)!important;border-radius:9px!important;font:600 12.5px var(--md-font-ui, "Hanken Grotesk", sans-serif)!important;padding:8px 13px!important}#btn-back-to-step-1:hover{background:var(--md-soft, #F8F9FB)!important;color:var(--md-text, #1A1D23)!important}.priority-pills{display:flex;flex-wrap:wrap;gap:9px}.priority-pill{background:#fff;border:1px solid var(--md-input-border, #E0E2E7);color:var(--md-text-2, #5B616E);border-radius:9px;padding:9px 18px;font:600 13px var(--md-font-ui, "Hanken Grotesk", sans-serif);cursor:pointer;transition:all .15s ease}.priority-pill:hover{border-color:var(--md-text-2, #5B616E);color:var(--md-text, #1A1D23)}.priority-pill.is-active{background:var(--md-red, #E2001A);border-color:var(--md-red, #E2001A);color:#fff}.pane-validation-msg{margin-left:auto;margin-right:12px;display:inline-flex;align-items:center;padding:8px 14px;border-radius:8px;background:var(--md-red-tint, #FDECEC);color:var(--md-red, #E2001A);font:600 13px var(--md-font-ui, "Hanken Grotesk", sans-serif);line-height:1.2}.smart-search-wrap,.smart-search-box{position:relative}.smart-search-ico{position:absolute;left:13px;top:50%;transform:translateY(-50%);color:var(--md-label-2, #9AA0AC);pointer-events:none}.smart-search-input{width:100%;border:1px solid var(--md-input-border, #E0E2E7);border-radius:10px;padding:11px 14px 11px 38px;font:400 14px var(--md-font-ui, "Hanken Grotesk", sans-serif);outline:none}.smart-search-input:focus{border-color:var(--md-red, #E2001A)!important;box-shadow:none!important}.smart-search-results{position:absolute;z-index:20;left:0;right:0;top:calc(100% + 4px);background:#fff;border:1px solid var(--md-border, #E7E9ED);border-radius:12px;box-shadow:0 10px 30px #1418201f;padding:6px;max-height:320px;overflow-y:auto}.smart-search-item{display:flex;align-items:center;gap:10px;width:100%;background:none;border:none;text-align:left;padding:9px 12px;border-radius:8px;cursor:pointer;transition:background .12s ease}.smart-search-item:hover{background:var(--md-red-tint, #FDECEC)}.smart-search-item .ssi-chevron{flex:none;width:24px;height:24px;border-radius:7px;display:inline-flex;align-items:center;justify-content:center;background:var(--md-red-tint, #FDECEC);color:var(--md-red, #E2001A);font-weight:800}.smart-search-item .ssi-text{display:flex;flex-direction:column;line-height:1.25}.smart-search-item .ssi-text strong{font:600 13.5px var(--md-font-ui, "Hanken Grotesk", sans-serif);color:var(--md-ink, #15181E)}.smart-search-item .ssi-cat{font:400 12px var(--md-font-ui, "Hanken Grotesk", sans-serif);color:var(--md-text-2, #5B616E)}.smart-search-empty{padding:12px;font:400 13px var(--md-font-ui, "Hanken Grotesk", sans-serif);color:var(--md-text-2, #5B616E);text-align:center}.pills-group{display:flex;flex-wrap:wrap;gap:8px;margin-top:4px}.pill-option{background:#fff;border:1px solid var(--md-input-border, #E0E2E7);color:var(--md-text-2, #5B616E);border-radius:9px;padding:7px 14px;font:600 12.5px var(--md-font-ui, "Hanken Grotesk", sans-serif);cursor:pointer;transition:all .15s ease}.pill-option:hover{border-color:var(--md-text-2, #5B616E);color:var(--md-text, #1A1D23)}.pill-option.is-active{background:var(--md-red, #E2001A);border-color:var(--md-red, #E2001A);color:#fff}.pills-group[data-multi=true] .pill-option{font-family:var(--md-font-mono, "JetBrains Mono", monospace);font-size:12px;min-width:46px;text-align:center;padding:7px 12px}.pills-group[data-multi=true] .pill-option.is-active{background:var(--md-ink, #15181E);border-color:var(--md-ink, #15181E)}.category-cards-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(178px,1fr));gap:10px;margin-top:6px}.category-card{position:relative;display:flex;flex-direction:column;align-items:flex-start;gap:4px;text-align:left;background:#fff;border:1px solid var(--md-border, #E7E9ED);border-radius:10px;padding:11px 12px;cursor:pointer;transition:border-color .15s ease,background .15s ease,box-shadow .15s ease}.category-card:hover{border-color:var(--md-text-2, #5B616E);box-shadow:0 2px 8px #1418200f}.category-card-icon{width:32px;height:32px;border-radius:8px;display:inline-flex;align-items:center;justify-content:center;background:var(--md-soft, #F8F9FB);color:var(--md-text-2, #5B616E);font-size:.9rem;margin-bottom:2px}.category-card-icon svg{width:18px;height:18px;display:block}.category-card-title{font:700 13px var(--md-font-ui, "Hanken Grotesk", sans-serif);color:var(--md-ink, #15181E)}.category-card-desc{font:400 11.5px/1.35 var(--md-font-ui, "Hanken Grotesk", sans-serif);color:var(--md-text-2, #5B616E);display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden}.category-card-check{position:absolute;top:9px;right:9px;width:19px;height:19px;border-radius:50%;background:var(--md-red, #E2001A);color:#fff;display:none;align-items:center;justify-content:center;font-size:10px}.category-card.is-selected{border-color:var(--md-red, #E2001A);background:var(--md-red-tint, #FDECEC)}.category-card.is-selected .category-card-title{color:var(--md-red, #E2001A)}.category-card.is-selected .category-card-icon{background:#fff;color:var(--md-red, #E2001A)}.category-card.is-selected .category-card-check{display:inline-flex}@media(max-width:680px){.category-cards-grid{grid-template-columns:repeat(2,1fr)}}.station-search-wrap{position:relative;margin-bottom:8px}.station-search-ico{position:absolute;left:13px;top:50%;transform:translateY(-50%);color:var(--md-label-2, #9AA0AC);pointer-events:none}.station-search{width:100%;border:1px solid var(--md-input-border, #E0E2E7);border-radius:10px;padding:11px 14px 11px 38px;font:400 14px var(--md-font-ui, "Hanken Grotesk", sans-serif);outline:none}.station-search:focus,.station-search:focus-visible{border-color:var(--md-red, #E2001A)!important;box-shadow:none!important;outline:none!important}.station-list{border:1px solid var(--md-border, #E7E9ED);border-radius:10px;max-height:260px;overflow-y:auto}.station-item{display:flex;align-items:center;justify-content:space-between;gap:8px;width:100%;text-align:left;border:none;border-bottom:1px solid var(--md-border-soft-2, #F1F2F5);background:#fff;padding:12px 15px;font:500 13.5px var(--md-font-ui, "Hanken Grotesk", sans-serif);color:var(--md-text-2, #5B616E);cursor:pointer;transition:background .12s ease,color .12s ease}.station-item:last-child{border-bottom:none}.station-item:hover{background:var(--md-soft, #F8F9FB)}.station-item-check{color:var(--md-red, #E2001A);opacity:0;flex:none}.station-item.is-selected{background:var(--md-red-tint, #FDECEC);color:var(--md-red, #E2001A);font-weight:700}.station-item.is-selected .station-item-check{opacity:1}.md-dropzone{display:flex;flex-direction:column;align-items:center;justify-content:center;gap:4px;width:100%;padding:24px;border:1.5px dashed var(--md-input-border, #D4D8DF);border-radius:11px;background:var(--md-row-hover, #FAFAFB);cursor:pointer;text-align:center;transition:border-color .15s ease,background .15s ease}.md-dropzone:hover{border-color:var(--md-red, #E2001A);background:var(--md-red-tint, #FDECEC)}.md-dropzone-ico{font-size:1.3rem;color:var(--md-label-2, #9AA0AC);margin-bottom:4px}.md-dropzone-text{font:600 13px var(--md-font-ui, "Hanken Grotesk", sans-serif);color:var(--md-text-2, #5B616E)}.md-dropzone-browse{color:var(--md-red, #E2001A)}.md-dropzone-hint{font:400 12px var(--md-font-ui, "Hanken Grotesk", sans-serif);color:var(--md-label-2, #9AA0AC)}.wizard-content-section{animation:fadeIn .4s ease-in-out}@keyframes fadeIn{0%{opacity:0;transform:translateY(10px)}to{opacity:1;transform:translateY(0)}}.saas-alert{height:100%;padding:13px 16px!important;border-radius:11px;border:1px solid var(--md-border-soft, #EEF0F3);background-color:var(--md-soft, #F8F9FB);box-shadow:none}.saas-alert h6{font-size:.9rem}.saas-alert .saas-alert-icon{margin-right:12px!important}.saas-alert h6{font-family:var(--md-font-ui, "Hanken Grotesk", sans-serif);color:var(--md-ink, #15181E)}.saas-alert-info{background-color:var(--md-soft, #F8F9FB);border-color:var(--md-border-soft, #EEF0F3)}.saas-alert-info .saas-alert-icon{color:var(--md-info, #1B4F9B);font-size:1.2rem}.saas-alert-warning{background-color:var(--md-red-tint, #FDECEC);border-color:var(--md-red-border, #F5C2C2)}.saas-alert-warning .saas-alert-icon{color:var(--md-red, #E2001A);font-size:1.2rem}.saas-alert-warning .alert-link{color:var(--md-red, #E2001A);font-weight:700;text-decoration:underline}.category-pill-icon{width:34px;height:34px;background-color:var(--md-ink, #15181E);color:#fff;border-radius:9px;display:flex;align-items:center;justify-content:center;font-size:1rem}.saas-card{background-color:#fff;border:1px solid var(--md-border, #E7E9ED);border-radius:12px;padding:16px;cursor:pointer;transition:border-color .15s ease,box-shadow .15s ease,transform .15s ease;box-shadow:none}.saas-card h5{font-family:var(--md-font-ui, "Hanken Grotesk", sans-serif);color:var(--md-ink, #15181E)}.saas-card .card-description{color:var(--md-text-muted, #6B7280)!important}.saas-card:hover{box-shadow:0 10px 26px -12px #e2001a47,0 6px 16px -10px #1418201f;transform:translateY(-2px)}.saas-card-icon{width:42px;height:42px;border-radius:10px;display:flex;align-items:center;justify-content:center;font-size:1.2rem;background-color:var(--md-red-tint, #FDECEC);color:var(--md-red, #E2001A);transition:all .15s ease}.icon-blue,.icon-orange,.icon-teal{background-color:var(--md-red-tint, #FDECEC);color:var(--md-red, #E2001A)}.saas-card-arrow{color:#c2c6ce;font-size:1rem;transition:all .2s ease}.saas-card.request-card:hover .saas-card-arrow{color:var(--md-red, #E2001A);transform:translate(4px)}.saas-card.request-card.is-disabled{opacity:.55;cursor:not-allowed;pointer-events:none;filter:grayscale(.4)}.saas-card.request-card.is-disabled:hover{box-shadow:none;transform:none}.is-invalid+.select2-container--bootstrap-5 .select2-selection{border-color:#ef4444!important;background-color:#fef2f2!important;box-shadow:0 0 0 3px #ef444426!important}.custom-invalid-feedback{font-size:.8rem;color:#ef4444;margin-top:4px;animation:fadeIn .2s ease-in-out}label:has(+[required]).form-label,label:has(+.select2-container+[required]).form-label,.label-required{display:flex;align-items:center}label:has(+[required]).form-label:after,label:has(+.select2-container+[required]).form-label:after,.label-required:after{content:"*";color:var(--md-red, #E2001A);margin-left:4px;font-weight:700;font-size:1.1rem;line-height:1}#new-request-form .form-label{font:700 13px var(--md-font-ui, "Hanken Grotesk", sans-serif);color:var(--md-text, #1A1D23);margin-bottom:7px}#new-request-form .form-control,#new-request-form .form-select{background-color:#fff;border:1px solid var(--md-input-border, #E0E2E7)!important;border-radius:10px!important;padding:10px 16px;font-size:.9rem;color:#334155;box-shadow:0 1px 2px #00000008;transition:all .2s ease}#new-request-form .form-control::placeholder{color:#94a3b8;opacity:1}#new-request-form .form-control:focus{background-color:#fff;border-color:var(--md-red, #E2001A)!important;box-shadow:none!important;outline:none}#new-request-form textarea.form-control{min-height:140px;line-height:1.5;resize:vertical}#new-request-form input[type=file].form-control{background-color:#f8fafc;padding:10px 16px;cursor:pointer}#new-request-form .form-control.is-invalid{border-color:#ef4444!important;background-color:#fef2f2;box-shadow:0 0 0 3px #ef444426!important}.form-wizard-stepper .step.active{cursor:pointer}.form-wizard-stepper .step.active:hover .step-icon{transform:scale(1.08);box-shadow:0 0 0 5px #e2001a26}.create-choice-card{max-width:1100px;margin:0 auto;padding:28px 28px 32px;background:#fff;border:1px solid var(--md-border, #E7E9ED);border-radius:16px!important;box-shadow:var(--md-shadow-card, 0 1px 2px rgba(20,24,32,.04), 0 1px 3px rgba(20,24,32,.06))}.create-choice-head{padding-bottom:18px;margin-bottom:24px;border-bottom:1px solid var(--md-border-soft, #EEF0F3)}.create-choice-title{font:800 22px/1.1 var(--md-font-display, "Archivo", sans-serif);letter-spacing:-.01em;color:var(--md-text, #1A1D23);margin:0 0 6px}.create-choice-subtitle{font:400 14px var(--md-font-ui, "Hanken Grotesk", sans-serif);color:var(--md-text-muted, #6B7280);margin:0}.onboarding-pending-container{background:#fff;border-radius:16px;box-shadow:0 10px 40px -10px #00000014,0 4px 10px -5px #0000000a;padding:3.5rem 2.5rem;max-width:650px;margin:3rem auto;text-align:center;border:1px solid rgba(226,232,240,.8)}.pending-icon-wrapper{display:inline-flex;align-items:center;justify-content:center;width:80px;height:80px;background-color:var(--md-red-tint, #FDECEC);color:var(--md-red, #E2001A);border-radius:50%;font-size:2.5rem;margin-bottom:1.5rem}.pending-title{font-weight:700;color:#1e293b;margin-bottom:1rem;font-size:1.5rem;letter-spacing:-.025em}.pending-description{color:#64748b;line-height:1.6;margin-bottom:2.5rem;font-size:1rem}.btn-modern-primary{background-color:var(--md-red, #E2001A);color:#fff;border:none;padding:.75rem 2rem;border-radius:50px;font-weight:600;transition:all .2s ease;box-shadow:0 4px 14px #e2001a40;display:inline-flex;align-items:center}.btn-modern-primary:hover{background-color:var(--md-red-hover, #BE0016);color:#fff;transform:translateY(-2px);box-shadow:0 6px 20px #e2001a59}.btn-modern-primary:disabled{opacity:.7;transform:none;box-shadow:none}.onboarding-banner{display:flex;align-items:flex-start;gap:16px;max-width:850px;margin:0 auto 22px;background:var(--md-soft, #F8F9FB);border:1px solid var(--md-border-soft, #EEF0F3);border-radius:14px;padding:18px 20px}.onboarding-banner-icon{flex:none;width:42px;height:42px;background:var(--md-ink, #15181E);color:#fff;border-radius:11px;display:flex;align-items:center;justify-content:center;font-size:1.15rem}.onboarding-banner-title{font:800 1.05rem var(--md-font-display, "Archivo", sans-serif);color:var(--md-ink, #15181E);margin:0 0 3px}.onboarding-banner-desc{font:400 .9rem/1.5 var(--md-font-ui, "Hanken Grotesk", sans-serif);color:var(--md-text-2, #5B616E);margin:0}.onboarding-card{padding:24px}#new-request-form .onboarding-subject-input{background:var(--md-soft, #F8F9FB);color:var(--md-text-2, #5B616E)}.onboarding-footer{min-height:38px}#new-request-form .btn-submit-reply,#new-request-form .btn-submit-reply:hover,#new-request-form .btn-submit-reply:focus,#new-request-form .btn-submit-reply:active{background:var(--md-red, #E2001A)!important;border-color:var(--md-red, #E2001A)!important;color:#fff!important;border-radius:10px!important;font-weight:700;box-shadow:none!important;transform:none!important}#new-request-form .btn-submit-reply:hover{background:var(--md-red-hover, #BE0016)!important;border-color:var(--md-red-hover, #BE0016)!important}.animate-fade-in-up{opacity:0;animation:fadeInUp .6s cubic-bezier(.16,1,.3,1) forwards}.pulse-animation{animation:subtlePulse 2.5s infinite ease-in-out}@keyframes fadeInUp{0%{opacity:0;transform:translateY(24px)}to{opacity:1;transform:translateY(0)}}@keyframes subtlePulse{0%{transform:scale(1);opacity:1}50%{transform:scale(1.15);opacity:.7}to{transform:scale(1);opacity:1}}.mhs-form .saas-alert-info{border-radius:12px;line-height:1.4}.mhs-form input#mhs-start,.mhs-form input#mhs-end{min-height:46px;cursor:pointer;background-color:#fff}.mhs-date-error i{margin-right:4px}.flatpickr-day.selected,.flatpickr-day.selected:hover,.flatpickr-day.startRange,.flatpickr-day.endRange{background:var(--md-brand, #D70926);border-color:var(--md-brand, #D70926);color:#fff}.flatpickr-day.today{border-color:var(--md-brand, #D70926)}.flatpickr-day:hover,.flatpickr-day.prevMonthDay:hover,.flatpickr-day.nextMonthDay:hover{background:#f6e7ea;border-color:#f6e7ea}.flatpickr-calendar .numInputWrapper input:focus,.flatpickr-time input:focus,.flatpickr-day:focus{outline:none;box-shadow:none}.flatpickr-time input::selection,.flatpickr-calendar .numInputWrapper input::selection{background:#f6e7ea;color:inherit}.flatpickr-time input:hover,.flatpickr-time .numInputWrapper:hover,.flatpickr-time .flatpickr-am-pm:hover{background:#f6e7ea}.flatpickr-months .flatpickr-prev-month:hover svg,.flatpickr-months .flatpickr-next-month:hover svg{fill:var(--md-brand, #D70926)}body{min-height:100vh}.new-request-page{padding-bottom:3rem;max-width:1600px!important}.new-request-page .request-category{margin-bottom:3rem}.new-request-page .category-header{display:flex;align-items:center;gap:1.25rem;padding:1.25rem;background-color:#fff;border:1px solid var(--bs-border-color);border-radius:var(--bs-border-radius);margin-bottom:1.5rem}.new-request-page .category-icon{font-size:1.75rem;color:var(--bs-primary)}.new-request-page .category-title{font-size:1.25rem;font-weight:600;margin:0}.new-request-page .category-subtitle{font-size:.9rem;color:#6c757d;margin:0;margin-top:.25rem}.guidance-cards{margin-bottom:2.5rem}.info-card{background-color:#fff;padding:1rem;border-radius:var(--bs-border-radius);border:1px solid var(--bs-border-color);box-shadow:0 4px 6px #0000000d;gap:1rem;height:100%}.info-card-info{border-left:5px solid var(--bs-info)}.info-card-warning{border-left:5px solid var(--bs-warning)}.info-card i{font-size:1.5rem;margin-top:.1rem}.info-card-info i{color:var(--bs-info)}.info-card-warning i{color:var(--bs-warning)}.info-card strong{font-weight:600}.info-card p{font-size:.875rem;color:#6c757d}.info-card .alert-link{font-weight:600;text-decoration:none}.new-request-page .category-header{background-color:transparent;border:none;padding:0;margin-bottom:1.5rem;border-bottom:1px solid var(--bs-border-color);padding-bottom:1rem}.new-request-page .category-title{font-size:1.5rem}.request-card:hover{transform:translateY(-2px);box-shadow:0 10px 26px -12px #e2001a47,0 6px 16px -10px #1418201f}.request-card .card-arrow{opacity:.5;transition:all .3s ease}.request-card:hover .card-arrow{opacity:1;transform:translate(5px);color:var(--bs-primary)}.page-header-section{padding:2.5rem 0;margin-bottom:2rem;border-bottom:1px solid var(--bs-border-color);max-width:1600px;margin:auto}.page-header-section h1{font-size:2rem;font-weight:700;margin:0}.page-header-section .lead{font-size:1.1rem;margin-top:.5rem;margin-bottom:0}.current-tickets-title{font-size:.7rem;font-weight:600;color:var(--bs-body-color);margin-bottom:.75rem;padding-bottom:.5rem;border-bottom:1px solid var(--bs-border-color)}.current-tickets-list{list-style:none;padding-left:0;font-size:.7rem}.ticket-item{display:flex;align-items:center;gap:1rem;padding:.5rem 0}.ticket-item-status{flex-shrink:0}.ticket-item-status .status-label.small{padding:2px 8px;font-size:10px}.ticket-item-subject{flex-grow:1;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.ticket-item-subject a{text-decoration:none;font-weight:600;color:var(--md-ink, #15181E)}.ticket-item-subject a:hover{color:var(--md-red, #E2001A)}.ticket-item-date{flex-shrink:0;color:var(--md-label-2, #9AA0AC);font-style:normal}.custom-multi-select-wrapper{position:relative}.custom-multi-select-source{position:absolute;top:0;left:0;width:100%;height:100%;opacity:0;pointer-events:none;z-index:1}.custom-multi-select-tags{display:flex;flex-wrap:wrap;gap:.5rem;padding:.75rem;background-color:var(--bs-tertiary-bg);border:2px solid var(--bs-tertiary-bg);border-radius:var(--bs-border-radius);margin-bottom:.75rem;min-height:50px}.custom-tag{display:inline-flex;align-items:center;padding:.3rem .75rem;font-size:.8rem;font-weight:500;color:var(--bs-primary);background-color:rgba(var(--bs-primary-rgb),.1);border:1px solid rgba(var(--bs-primary-rgb),.2);border-radius:var(--bs-border-radius-pill)}.custom-tag .remove-tag{margin-left:.75rem;cursor:pointer;font-weight:600;font-size:1.1rem;line-height:1;opacity:.6;transition:opacity .15s ease}.custom-tag .remove-tag:hover{opacity:1}.custom-multi-select-dropdown .dropdown-menu{max-height:250px;overflow-y:auto;width:100%}.mobile-header-controls{display:none;padding:10px 15px;background-color:#fff;border-bottom:1px solid #f0f0f0;position:sticky;top:0;z-index:1050}@media screen and (max-width:768px){#formOffcanvas,#ticketOffcanvas{width:100%!important;max-width:100vw!important;border-left:none!important;top:0!important;bottom:0!important;height:100%!important}#formOffcanvasBody,#offcanvasTicketBody{display:block!important;padding:15px!important;overflow-y:auto!important;height:calc(100% - 60px)!important;-webkit-overflow-scrolling:touch}#formOffcanvasBody>.row,#offcanvasTicketBody>.row{margin:0!important;width:100%!important;display:block!important}.col-lg-9,.col-lg-3,.offcanvas-main-content,.offcanvas-sidebar{width:100%!important;padding:0!important;border:none!important}#new-request-form .form-control,#new-request-form .form-select,.select2-container--bootstrap-5 .select2-selection{font-size:16px!important}#offcanvasTicketBody{padding:0!important;overflow:hidden!important;display:flex!important;flex-direction:column}.mobile-ticket-tabs{flex:0 0 auto}#offcanvasTicketBody>.row{flex:1 1 auto;height:auto!important;min-height:0}.offcanvas-main-content.tab-pane{padding:0!important}.offcanvas-main-content.active{display:flex!important;flex-direction:column;height:100%;background:#fff!important}.offcanvas-main-content .ticket-comments-timeline{flex:1 1 auto;overflow-y:auto;background:#fff!important;padding:16px 15px 10px!important}.offcanvas-main-content .ticket-comments-timeline>.comment-item:first-child{margin-top:0!important}#offcanvas-reply-container{flex:0 0 auto;margin:0!important;background:#fff;border-top:1px solid var(--md-border, #E7E9ED);padding-bottom:calc(.5rem + env(safe-area-inset-bottom))!important}#offcanvas-reply-container .reply-card{border:0;border-radius:0;padding:14px 15px}.offcanvas-sidebar.active{display:block!important;height:100%;overflow-y:auto;background:#fff;padding:14px 15px!important}.reply-card-footer .btn-submit-reply{padding:11px 22px!important;font-size:15px}.reply-card-footer .reply-send-caret{padding:11px 13px!important;display:inline-flex;align-items:center}.offcanvas.show~iframe#launcher{display:none!important}.mobile-header-controls{display:flex!important;align-items:center;justify-content:flex-start;height:50px;padding:0 15px;border-bottom:1px solid #eee;background:#fff}.btn-mobile-back{background:transparent;border:none;font-size:16px;font-weight:600;display:flex;align-items:center;gap:8px;color:#333}.filter-dropdown-menu,#toolbar-left .dropdown .dropdown-menu{position:fixed!important;inset:auto 0 0!important;width:100%!important;max-height:60vh!important;z-index:2147483647!important;margin:0!important;padding:20px 0!important;border-radius:20px 20px 0 0!important;border:none!important;background-color:#fff!important;box-shadow:0 -10px 40px #0000004d!important;transform:none!important;overflow-y:auto!important;display:none}.filter-dropdown-menu.show,#toolbar-left .dropdown-menu.show{display:block!important;animation:slideUp .3s ease-out}@keyframes slideUp{0%{transform:translateY(100%)}to{transform:translateY(0)}}.filter-dropdown-menu:before,#toolbar-left .dropdown-menu:before{content:"";display:block;width:40px;height:5px;background-color:#e0e0e0;border-radius:3px;margin:-10px auto 15px}.filter-dropdown-menu .dropdown-item,#toolbar-left .dropdown-item{padding:15px 20px!important;font-size:16px!important;border-bottom:1px solid #f8f9fa}}.header-unified.dark-theme{background-color:var(--md-ink, #15181E)!important;padding:12px 0;color:#fff;border-bottom:1px solid rgba(255,255,255,.06)}.header-right-group .btn.btn-secondary-ghost,.header-right-group .user-info .dropdown-toggle{background-color:#ffffff0d;color:#fff;border:1px solid rgba(255,255,255,.2);transition:all .2s ease}.header-right-group .btn.btn-secondary-ghost:hover,.header-right-group .user-info .dropdown-toggle:hover{background-color:#ffffff1a}.select2-container--bootstrap-5{width:100%!important;font-size:.8rem}.select2-container--bootstrap-5 .select2-selection{display:flex;align-items:center;min-height:48px!important;padding:6px 16px!important;background-color:#fff!important;border:1px solid #E0E2E7!important;border-radius:8px!important;box-shadow:0 1px 2px #00000008!important;transition:all .2s ease!important}.select2-container--bootstrap-5 .select2-selection__rendered{color:#334155!important;font-weight:500;font-size:.8rem!important;padding-left:0!important;line-height:1.5!important}.select2-container--bootstrap-5 .select2-selection__placeholder{color:#94a3b8!important}.select2-container--bootstrap-5 .select2-selection__arrow{height:100%!important;right:16px!important}.select2-container--bootstrap-5.select2-container--focus .select2-selection,.select2-container--bootstrap-5.select2-container--open .select2-selection{background-color:#fff!important;border-color:#e2001a!important;box-shadow:none!important}.select2-dropdown{border:1px solid #e2e8f0!important;border-radius:12px!important;background-color:#fff!important;box-shadow:0 10px 25px -5px #0000001a,0 8px 10px -6px #0000001a!important;margin-top:8px!important;padding-bottom:8px!important;overflow:hidden!important;z-index:1060!important}.select2-search--dropdown{padding:12px!important;background-color:#f8fafc!important;border-bottom:1px solid #f1f5f9!important}.select2-search--dropdown .select2-search__field{border:1px solid #E0E2E7!important;border-radius:6px!important;padding:8px 14px!important;font-size:.8rem!important;transition:all .2s ease!important}.select2-search--dropdown .select2-search__field:focus{border-color:#e2001a!important;box-shadow:none!important;outline:none!important}.select2-container .select2-results__options{max-height:250px!important;overflow-y:auto!important}.select2-results__option{padding:10px 16px!important;margin:2px 8px!important;font-size:.85rem!important;color:#475569!important;border-radius:6px!important;border:none!important;transition:all .15s ease!important}.select2-results__option--highlighted{background-color:#f1f5f9!important;color:#0f172a!important}.select2-results__option[aria-selected=true]{background-color:#e2001a14!important;color:#e2001a!important;font-weight:700!important}.select2-container--bootstrap-5 .select2-selection--multiple{padding:4px 10px!important;min-height:48px!important}.select2-container--bootstrap-5 .select2-selection--multiple .select2-selection__choice{position:relative;display:inline-flex;align-items:center;height:28px;padding:0 12px 0 34px!important;margin:4px 6px 4px 0;background-color:#fff;border:1px solid #e2e8f0;border-radius:14px!important;font-size:.8rem!important;color:#1e293b;box-shadow:0 1px 2px #00000005}.select2-container--bootstrap-5 .select2-selection--multiple .select2-selection__choice__remove{position:absolute;left:0;top:0;bottom:0;width:28px!important;height:100%!important;display:flex;align-items:center;justify-content:center;background-color:transparent;border:none;border-right:1px solid #f1f5f9;color:#94a3b8;font-size:1.1rem!important;transition:color .15s ease}.select2-container--bootstrap-5 .select2-selection--multiple .select2-selection__choice__remove:hover{background-color:transparent;color:#ef4444}.select2-container--bootstrap-5 .select2-results__option--highlighted:not([aria-selected=true]){background-color:#f1f5f9!important;color:#0f172a!important}.select2-container--bootstrap-5 .select2-results__option[aria-selected=true],.select2-container--bootstrap-5 .select2-results__option--selected{background-color:#e2001a14!important;color:#e2001a!important;font-weight:600!important}.select2-container--bootstrap-5 .select2-results__option[aria-selected=true].select2-results__option--highlighted,.select2-container--bootstrap-5 .select2-results__option--selected.select2-results__option--highlighted{background-color:#e2001a!important;color:#fff!important}.select2-dropdown--grid .select2-results__options{display:grid!important;grid-template-columns:repeat(3,1fr);gap:8px;padding:12px!important}.select2-dropdown--grid .select2-results__option{margin:0!important;text-align:center!important;border:1px solid #e2e8f0!important;background-color:#f8fafc!important}.select2-dropdown--grid .select2-results__option--highlighted{background-color:#f1f5f9!important;border-color:#e0e2e7!important}.select2-container .select2-search--inline .select2-search__field{padding:.2rem .25rem!important;font-size:.8rem!important;font-weight:400!important;color:#000!important}.select2-dropdown--rich .select2-results__options{display:block!important;padding:8px 0!important;max-height:400px}.select2-dropdown--rich .select2-results__option{display:block!important;margin:4px 12px!important;padding:12px 16px!important;border:1px solid transparent!important}.select2-container--bootstrap-5 .select2-selection--single:focus,.select2-container--bootstrap-5 .select2-selection--multiple:focus,.select2-container--bootstrap-5.select2-container--focus .select2-selection,.select2-container--bootstrap-5.select2-container--open .select2-selection{border-color:#e2001a!important;box-shadow:none!important}.select2-container--bootstrap-5 .select2-results__option--highlighted,.select2-container--bootstrap-5 .select2-results__option--highlighted[aria-selected],.select2-container--bootstrap-5 .select2-results__option--highlighted:not([aria-selected=true]){background-color:#e2001a14!important;color:#e2001a!important}.select2-dropdown--rich .select2-results__option[aria-selected=true]{border-color:#e2001a33!important;background-color:#e2001a0a!important}.account-unverified{max-width:560px;margin:56px auto;text-align:center;padding:40px 32px;background:#fff;border:1px solid var(--md-border, #E7E9ED);border-radius:16px;box-shadow:0 1px 3px #1418200d}.account-unverified .au-icon{display:inline-flex;align-items:center;justify-content:center;width:64px;height:64px;border-radius:50%;background:var(--md-warn-bg, #FBF0DC);color:var(--md-warn, #9A5B00);font-size:1.7rem;margin-bottom:18px}.account-unverified .au-title{font:800 1.3rem var(--md-font-display, "Archivo", sans-serif);color:var(--md-ink, #15181E);margin:0 0 10px}.account-unverified .au-desc{font:400 .95rem/1.6 var(--md-font-ui, "Hanken Grotesk", sans-serif);color:var(--md-text-strong, #3A3F49);margin:0 0 14px}.account-unverified .au-help{font:400 .85rem/1.5 var(--md-font-ui, "Hanken Grotesk", sans-serif);color:var(--md-text-2, #5B616E);margin:0}.saas-error-state{max-width:500px;margin:60px auto;text-align:center;padding:48px 40px;background-color:#fff;border:1px solid #e2e8f0;border-radius:16px;box-shadow:0 10px 15px -3px #0000000d}.saas-error-state .error-icon-wrapper{width:64px;height:64px;background-color:#fef2f2;color:#ef4444;border-radius:50%;display:flex;align-items:center;justify-content:center;font-size:1.75rem;margin:0 auto 20px}.saas-error-state .error-title{color:#1e293b;font-weight:700;margin-bottom:12px;font-size:1.3rem}.saas-error-state .error-description{color:#64748b;font-size:.95rem;line-height:1.6;max-width:380px;margin:0 auto 24px}.saas-error-state .error-contact-box{background-color:#f8fafc;border:1px solid #e2e8f0;border-radius:12px;padding:16px;margin:0 auto 24px;font-size:.95rem;color:#475569;max-width:380px}.saas-loader-container{display:flex;flex-direction:column;align-items:center;justify-content:center;padding:60px 20px;background-color:#fff;border:1px solid var(--md-border, #E7E9ED);border-radius:16px;box-shadow:0 1px 3px #1418200d;max-width:500px;margin:60px auto;text-align:center}.saas-spinner{width:48px;height:48px;border:4px solid var(--md-red-tint, #FDECEC);border-left-color:var(--md-red, #E2001A);border-radius:50%;animation:saas-spin 1s linear infinite}.spinner-border.text-primary{color:var(--md-red, #E2001A)!important}@keyframes saas-spin{0%{transform:rotate(0)}to{transform:rotate(360deg)}}@media screen and (max-width:768px){.modern-subnav{width:100%;overflow:hidden}.modern-subnav .nav-segmented{display:flex;flex-wrap:nowrap;overflow-x:auto;-webkit-overflow-scrolling:touch;scrollbar-width:none;margin:0;padding:0;gap:15px}.modern-subnav .nav-segmented::-webkit-scrollbar{display:none}.modern-subnav .nav-segmented li{flex-shrink:0;list-style:none}.modern-subnav .nav-item{display:flex;align-items:center;gap:6px;white-space:nowrap;padding:10px 5px;font-size:14px;text-decoration:none}#step-2-content .card-header,#inline-form-wrapper .card-header{flex-direction:column!important;align-items:stretch!important;gap:10px;padding-left:1rem!important;padding-right:1rem!important}#inline-form-title{font-size:1.05rem!important;line-height:1.25}#btn-back-to-step-1{align-self:flex-start}.wizard-form-card .card-body,#inline-form-body{padding-left:1rem!important;padding-right:1rem!important}.create-choice-card{padding:1.25rem 1rem!important}.wizard-pane h5{font-size:1.05rem}.wizard-pane .d-flex.justify-content-between{gap:10px;flex-wrap:wrap}.wizard-pane .d-flex.justify-content-between .btn{flex:1 1 0;padding-left:10px!important;padding-right:10px!important;white-space:normal}.pane-validation-msg{flex-basis:100%;order:-1;margin:0 0 10px!important;justify-content:center;text-align:center}.form-wizard-stepper{gap:2px}.form-wizard-stepper .step-icon{width:30px;height:30px;font-size:13px}}